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Career Ladder Series

Career Ladder Series: Dealing with Distressed Customers

Sep. 2, 2011—Career Ladder series workshop deals with customer service skills.

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Sharpen customer service skills at Career Ladder sessions

Jul. 6, 2011—The Career Ladder Series is for anyone wanting to sharpen customer service skills and great for front line staff. Take one or take them all. Join us for the classes listed below. Click the Career Ladder Series link to view complete details and class descriptions. Classes are held 7:30 to 8:30 a.m.in Medical Arts Building...

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Career Ladder Series schedule for May

Apr. 20, 2011—The Career Ladder Series is for anyone wanting to sharpen customer service skills and great for front line staff.

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Training in Cultural Diversity and Workplace Stress offered April 19

Apr. 8, 2011—Cultural diversity in the workforce may create both opportunities and potential complications. Differences in language and in the meaning of words and phrases may sometimes complicate communication. These, in turn, may create potential stressors for both the International employee and for their supervisors and colleagues. This presentation explores the nature of diversity, reviews the use...

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Career Ladder Series offering class in communication styles

Mar. 28, 2011—Work/Life Connections-EAP is offering a Career Ladder Series class in communication styles.

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