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Career Ladder Series: Dealing with Distressed Customers

Sep. 2, 2011, 2:30 PM

Work/Life Connections-EAP‘s Career Ladder Series is for anyone who wants to sharpen customer service skills. Take one or take them all. Each class qualifies as a customer service class for the PSR career ladder advancement (1 contact hour each).

Work/Life Connections-EAP is part of Faculty and Staff Health and Wellness.

Encountering the Distressed Customer
Tuesday, September 13
7:30-8:30 a.m.
Medical Arts Building, Room 029
Space is Limited to 10 participants per class.

Log in to the Learning Exchange to register. Read “Enrolling Yourself in a Self-Paced Course or Learning Event” to learn how to enroll.

Contact: Work/Life Connections-EAP
(615) 936-0955