Career Ladder Series: Dealing with Distressed CustomersSep. 2, 2011, 2:30 PM
Work/Life Connections-EAP‘s Career Ladder Series is for anyone who wants to sharpen customer service skills. Take one or take them all. Each class qualifies as a customer service class for the PSR career ladder advancement (1 contact hour each).
Encountering the Distressed Customer
Tuesday, September 13
Medical Arts Building, Room 029
Space is Limited to 10 participants per class.
Log in to the Learning Exchange to register. Read “Enrolling Yourself in a Self-Paced Course or Learning Event” to learn how to enroll.
Contact: Work/Life Connections-EAP