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Career Ladder Series offering class in communication styles

by Mar. 28, 2011, 3:52 PM

Work/Life Connections/EAP is offering a class on the differences in communication styles 7:30 to 8:30 a.m. April 5 in Room 029 of the Medical Arts Building.

Taught by Jim Kendall, the class will explore how differences in communication styles may cause stress, discomfort, conflict, and frustration but also be a source of creativity and productivity. Increased understanding can reduce the stress created by this diversity and enhance the possibilities of its creative use within the workplace.

Log in to the Learning Exchange to register. Space is Limited to 10 participants per class. Read Enrolling Yourself in a Self-Paced Course or Learning Event to learn how to enroll.

The Career Ladder Series is for anyone wanting to sharpen customer service skills. Each class qualifies as a customer service class for the PSR career ladder advancement.

Contact: Work/Life Connections-EAP.

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