Vanderbilt travelers reminded to book through Concur, World Travel Service

As domestic and international travel resumes at this stage of the COVID-19 pandemic, Vanderbilt University employees are reminded to book their travel through the Concur online booking tool or directly with World Travel Service.

Vanderbilt employees must use Concur or WTS to book business travel. Employees may book through the Concur tool or directly with a WTS agent; however, employees should contact a WTS agent when making complex domestic air or any international air reservations and when changing existing ticketed reservations. Travelers are automatically enrolled with Vanderbilt’s international security provider, Anvil, when they book through Concur/WTS.

If travelers have an unused airline ticket credit on file in Concur, their travel request will be reviewed by the WTS team, whose agents will apply the unused ticket after the initial Concur request. When calling and booking directly with an agent, the unused ticket is applied immediately.

For any travel booking questions, please contact

Travelers are encouraged to arrive at the airport early, as security wait times have increased. Visit the Vanderbilt Office of Global Safety website for important information regarding pandemic travel guidance and what to expect when traveling.

In addition, Global Safety provides 24/7 support and expert guidance to those planning travel under the complex and highly nuanced circumstances of the COVID-19 pandemic. More than 80 percent of the world is currently under a Department of State travel advisory level 3 or 4 and/or a CDC level 3 of 4 travel health notice, and almost all travel carries a higher level of risk at this time. With ever-shifting entry and exit requirements worldwide, the Global Safety team can assist travelers in assessing their personal risks while providing pre-departure guidance and location-specific consultations. Contact Andrea Bordeau, director of global safety and security, for more information, or email for general questions.

Faculty and staff are strongly encouraged to contact the Vanderbilt Travel Risk Assessment Committee prior to all international travel and submit international travel requests to

For more information and resources, visit the Vanderbilt University Travel webpage.