Vanderbilt Health Plan members may be selected for audit

Each year, Vanderbilt conducts benefits audits regarding covered dependents (spouse, partner or child). These audits ensure that the Health Plan is covering only eligible family members. By involving only a small portion of employees in the audit, the majority of the population is relieved of the paperwork burden of providing documentation.

If you are selected to participate, you will receive an email asking for verification of your dependents’ eligibility. To maintain benefits coverage for your dependent, you will need to respond in the time frame provided.

If you do not receive an email regarding the benefits audit, no action is required on your part.

If you have questions, please contact the Employee Service Center:

Walk-in: HR Express (2 locations)

  • 2525 West End Ave., 2nd floor. Monday–Friday, 7:30 a.m.–5:30 p.m.
  • Vanderbilt Health One Hundred Oaks, 719 Thompson Lane.  Monday, Wednesday and Friday, 8 a.m.–4:30 p.m. (closed 1–2 p.m.). Tuesday and Thursday, 8–9:45 a.m. and 3:30–4:30 pm.


Call: (615) 343-7000. Monday–Friday, 8 a.m.–5 p.m.

Live Chat: Monday–Friday, 8 a.m.–5 p.m.

Contact: Employee Service Center, (615) 343-7000