Patient Access

My Health at Vanderbilt (MHAV), the online portal that allows Vanderbilt Health patients to message their providers, check lab results and pay bills, among other functions, has debuted a feature, called Fast Pass, that allows users who have an appointment with a VUMC provider to join a waitlist for an earlier appointment if one becomes available. Read More

Lisa Griffin has joined Vanderbilt University Medical Center as Vice President of Patient Access Services. Read More

My Health at Vanderbilt (MHAV) is an online software application that lets patients interact with their electronic medical records, communicate securely with their health care team and pay medical bills electronically. Read More

Monroe Carell Jr. Children’s Hospital at Vanderbilt has added seven new rooms to its Emergency Department (ED) to help increase the speed with which the team assesses and treats pediatric patients for minor emergencies. Read More

Vanderbilt University Medical Center’s secure online patient portal, My Health at Vanderbilt (MHAV), is now even more accessible to patients with the launch of a new mobile app. Read More

An initiative to add beds in strategic locations throughout Vanderbilt University Medical Center (VUMC), decrease patients’ length of stay and focus on morning discharges is paying off with improved patient access to services, hospital leaders say. Read More

Vanderbilt University Medical Center (VUMC) is introducing a host of customer-focused digital tools to increase access and help patients better manage their health. Read More

Communication is a two-way street, and Vanderbilt University Medical Center’s Physician Council for Clinical Service Excellence, formed in 2011, uses its monthly meetings to share ideas, come up with new ones, and take institutional information back to their practices. Read More

For patients who pick up the telephone to call VUMC, one of the first opportunities to make a good impression is how quickly they get a real person on the line. Read More

A newly established center will serve as a central repository of Vanderbilt resources for the region’s emergency medical services (EMS) personnel. Read More

Health care service and access are at the crux of new Vanderbilt University Medical Center leadership appointments. Read More