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Kelly Goldsmith

E. Bronson Ingram Professor of Marketing

Expert in marketing, market research, and consumer behavior focusing on the impact of scarcity and sales on shoppers' mindsets.

Biography

Professor Goldsmith is a behavioral scientist and a marketing professor. Her research is highly interdisciplinary in nature, drawing upon theories and methods from a variety of areas, including anthropology, cognitive and social psychology, economics, evolutionary biology, and marketing. Because her research bridges theory and practice, it contributes not only to more nuanced theories of consumer decision making, but also to new techniques for marketers, firms, and policy makers. Professor Goldsmith’s work has appeared in several top marketing and psychology journals and has been featured in hundreds of media outlets including the BBC, Time Magazine, the New York Times, the Wall Street Journal, and many more. She has been recognized as one of the "Top 40 Most Outstanding Business School Professors in the World Under 40" (Poets& Quants) and one of "Eight Young Business School Professors on the Rise" (Fortune Magazine). At Vanderbilt, she is the E. Bronson Ingram Chair, a full professor, the Marketing Area Coordinator, and award-winning teacher and researcher. She recently received both the Research Productivity Award (2021) and the Dean’s Award for Teaching (2020), in addition to being recognized as a Chancellor’s Faculty Fellow. Prior to coming to Vanderbilt, she obtained her undergraduate degree from Duke University and her Ph.D. in Behavioral Marketing from Yale University. She then worked at the Kellogg School of Management as a marketing professor for eight years, where she was a highly decorated researcher and teacher, receiving several awards including the Richard M. Clewett Research Chair, the McManus Research Chair, the Sidney J. Levy Award for Excellence in Teaching (2012, 2014), and two Faculty Impact awards. Fun fact: Goldsmith was once a contestant on "Survivor" and says the lessons she learned about scarcity during that experience have impacted her scholarship today.

Media Appearances

  • How Elections Affect Our Shopping

    Cash is a resource — and for most of us, it’s the most fungible one we have. If we’re feeling as if we’re on unsolid ground, it’s no surprise that we would be reluctant to part with it. Kelly Goldsmith, a behavioral scientist and marketing professor at Vanderbilt University, studies the psychology of uncertainty and scarcity. She put it this way: “If the world starts to fall apart, you benefit from having a bunch of money in your mattress, right?”

    October 20th, 2024

  • From ‘romantasy’ to reality TV, why we love guilty pleasures so much

    Kelly Goldsmith, a professor of marketing at Vanderbilt University, did a series of studies in 2012 testing people’s associations between guilt and pleasure. And she found experiencing guilt about something might make people enjoy that thing even more.

    June 15th, 2024

  • Why stores and brands are shrinking product options

    "I think in the average American grocery store, we've probably been suffering a bit under the weight of these large assortments," Kelly Goldsmith, a marketing professor at Vanderbilt University, told Axios.

    March 3rd, 2024

  • You don’t need everything you want

    “There is always a trade-off, because money is a zero-sum game. If you’re spending it on X, you’re not spending it on Y,” said Kelly Goldsmith, a marketing professor at Vanderbilt University who studies consumer psychology and behavioral science. “Unless you’re increasing the pie,” she added, which isn’t guaranteed.

    January 4th, 2024

  • Returning to the Office Is Killing My Budget

    In some sense, having to quickly put my spending under a microscope has been a good thing, causing me to reassess what is important and what is frivolous. The pandemic pause in spending “is psychologically beneficial,” says Kelly Goldsmith, a behavioral scientist and professor at Vanderbilt University. “Rather than jumping back in with both feet and being delighted that we can go into our old lives, what about our old lives wasn’t bringing us much joy but did, in fact, have a high price tag?”

    May 20th, 2023

  • Q&A: How peanut butter can be an economic indicator

    As an economic downturn is on everyone’s mind, we wondered how that affects how we spend. So, we talked with Kelly Goldsmith, a Vanderbilt University professor who studies consumer psychology, for her take on consumer spending in an unsure time.

    March 9th, 2023

  • The McRib ‘Farewell Tour’ is McDonald’s latest attempt to cash in on nostalgia

    It’s a strategy that’s designed to create a sense of urgency for customers, according to Vanderbilt University marketing professor Kelly Goldsmith. “McDonald’s is leaning hard on the scarcity marketing tactics right now,” Goldsmith says. “We see it with the McRib, we see it with their adult Happy Meals which had limited-edition toys. McDonald’s is putting scarcity marketing everywhere they possibly can.”

    October 26th, 2022

  • Pumpkin spice foods cost up to 160% more than regular version

    "If there is no shortage of pumpkin spice, you're better served upcharging products you know will be in high demand and hope customers will be insensitive to the price increases," said Kelly Goldsmith, a professor of marketing at Vanderbilt University and an expert on scarcity. "They're taking advantage of the fact that they have an active and excited base of people willing to pay."

    October 24th, 2022

  • Stores clearing out pandemic overstock with clearance sales, sometimes huge markdowns

    Marketing professor Kelly Goldsmith of Vanderbilt University says it's easy for shoppers to get excited about deals, but make sure you're not buying things you already have. "Now the caveat here is, it's only a good deal if you need it," she explained. "The reason these things are on sale is often because so many people don't need them, and if you're one of those people that's doesn't need them, don't buy it."

    June 29th, 2022

  • Despite pipeline restart, thousands of gas stations remain dry

    “There is not data showing that the gasoline shortage will worsen due to supply-side issues,” said Kelly Goldsmith, associate professor of marketing at Vanderbilt University, in an email. “And demand-side issues are under our control – we do not have to hoard gasoline.”

    May 12th, 2021

Multimedia

VIDEO

Professor of Marketing at Vanderbilt Kelly Goldsmith TEDx Nashville

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VIDEO

How to Make the Most Out of Not Having Enough | Kelly Goldsmith | TEDxNashville

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VIDEO

Are shoppers getting used to scarcity?

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Education

M.Phil., Yale University

Ph.D., Yale University

M.S., Yale University

B.S., Duke University



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