Student Care Network offers virtual, telehealth services to support studentsOct. 25, 2020, 4:55 PM
Remote study students may experience additional challenges due to virtual learning away from campus. The Student Care Network seeks to ensure that students have access to well-being resources, regardless of their location. There are a variety of online wellness and academic support resources for students studying off campus, out of state and abroad. Students studying on campus also can take advantage of many of these resources.
We encourage students to explore the Office of Student Care Coordination’s “Guide to Off-Campus Referrals” if they are interested in finding an off-campus medical provider. Student Care Coordinators are also available to help students determine if off-campus providers or on-campus resources are the best option for their needs. Students can complete an Intake Form and schedule a time to meet with a Care Coordinator for additional support.
Vanderbilt has partnered with The Shrink Space–a therapy database that can help students find providers off-campus in Nashville and across the country. Students can create a free account with their Vanderbilt email address and search providers in Nashville or another state. Students can use filters to search by insurance provider, gender identity, sexual orientation, race/ethnicity, religion, language, and several other factors to find their best match. Students can even reach out to providers directly through the HIPAA-compliant Shrink Space website.
View this video that explains how the platform works.
My Student Support Program (My SSP) is a free, 24/7 confidential support program for Vanderbilt students living outside of the state of Tennessee or abroad. My SSP provides free access to confidential counseling services, as well as a variety of wellbeing resources, including articles, assessments, and virtual fitness sessions. Real-time support is available by phone and live chat (no appointment needed!), and students may also schedule video appointments. My SSP counselors are available who speak Spanish, Mandarin, Cantonese, French, and English. For other language preferences, students may request an appointment with a counselor who speaks their preferred language depending on availability. Remote study students living outside of the state of TN or abroad can connect with MySSP by downloading the “My SSP” app from their device’s app store, calling 1-866-743-7732 (US calls) or 001-416-380-6579 (international calls) or by visiting us.myissp.com.
International calling charges will apply unless you either call via Wi-Fi, or opt to “call collect” by finding the collect call service for the country in which you are located and request to make a collect call to 001-416-380-6579. My SSP will accept the collect call charges. View a video that explains more about what the App has to offer.
Students on the Student Health Insurance Plan (SHIP) have access to HealthiestYou, a telehealth platform offering free access to board-certified physicians, licensed therapists, and psychiatrists. Students can schedule a counseling appointment by phone or video from 7 a.m. to 9 p.m. Prescriptions can be sent to a student’s preferred pharmacy. Download the HealthiestYou (HY) app or call 855-870-5858 to get started.
SilverCloud is an online behavioral health platform available to students on the Student Health Insurance Plan. It allows students to work through cognitive behavioral therapy-based modules at their own pace. The platform has a broad library of online therapy programs to support positive behavior change, overall mental wellness, and treat anxiety, stress, and depression. Each module is comprised of an introductory video and quiz, psychoeducational content with examples and personal stories, interactive activities, homework suggestions and summaries. SilverCloud is available to all students any time, any place, on any device.
Visit gsh.silvercloudhealth.com/signup to start using SilverCloud.
Vanderbilt has arranged for all Vanderbilt students to have free access to WellTrack, an interactive self-help app that provides guided therapy for stress, anxiety and depression, relaxation techniques, secure sharing with a University Counseling Center provider, a daily mood tracker, and a personal progress dashboard. Students may register for the app on the WellTrack website or by downloading the app through the Apple App Store or Google Play (for Android) using your Vanderbilt University ID.
The Center for Student Wellbeing has developed an Online Learning Space for students to access a series of academic, time management and ADHD-related modules. Students can use the modules to evaluate skills, reflect on changes they may want to make, set goals for those changes, and access support along the way.
The modules are self-paced and self-evaluated; students are encouraged to be honest and thoughtful as they go. After each module, students have the opportunity to request follow-up from the CSW. Each module can be completed effectively in 15 minutes, though the time may vary.
To access the CSW Online Learning Space:
- Log into your Vanderbilt Brightspace account
- Click on Self Registration and enroll yourself in the Center for Student Wellbeing course
- Find all modules on the left side of the screen
- Navigate through modules at your own pace
CSW Weekly Wellbeing practices offer virtual wellbeing support resources, including meditation, drop-in wellbeing coaching in partnership with the BCC, drop-in academic coaching, VRS recovery support meetings and yoga.