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Resources for students, others on campus through end of semester

Mar. 11, 2020, 10:21 AM

Updated 3/26/20

In response to the global COVID-19 pandemic, Vanderbilt University has moved fully to online and alternative learning for the remainder of the spring semester. All undergraduate campus residents were encouraged to move out of residence halls by March 15. Students are asked to avoid informal gatherings on or off campus.

Campus support staff will work remotely from March 16 through April 11. A limited number of staff will continue to report to campus to perform key operations in support of educational, research and residential functions.

Student Health

The Student Health Center’s hours are Monday–Friday, 8 a.m.–4:30 p.m. Students can call 615-322-2427 to schedule an appointment. When Student Health is closed, students can still call 615-322-2427 to speak with a clinician; phones are always answered by a “live” person.

If a student needs testing when Student Health is closed, triaging is done by a nurse, and the student will be referred to another assessment center or to a conversation with an on-call provider if needed. For more information and a list of close-by assessment centers, visit the Student Health website.

Student Centers and Campus Dining

Campus Dining will operate in Rand Hall. Due to enhanced safety precautions, Campus Dining will be open for grab and go every day during the following hours:

  • Breakfast: 8 a.m.–9:30 a.m.
  • Lunch: 11:30 a.m.–1:30 p.m.
  • Dinner: 4:30 p.m.–6:30 p.m.

Note: If you are a current undergraduate student residing at The Ingram Commons or Highland Quad areas and are concerned about traveling across campus, Campus Dining has implemented a meal delivery program (starting Wednesday, March 25). Students can text “VUdining” to 55744 and select the next day’s meals. Orders must be placed by midnight for delivery the following day. Drop-off times and locations will be listed in the ordering platform. Vegetarian and allergy-friendly options are available

For up-to-the minute Campus Dining information, follow @VandyCampusDining on Instagram.

Office of Housing and Residential Experience

The OHARE office in Branscomb Quad will remain open Monday–Friday, 8 a.m.–5 p.m. In addition, students may call the office for remote assistance at 615-322-2591, or email Maintenance staff will be available for support; due to limited staffing, requests will be triaged.

David Williams II Recreation and Wellness Center

The Recreation and Wellness Center is closed until further notice. Please check the Rec Center website for the most up-to-date information.


VandyRide service has been suspended. VUPS will continue to provide an on-call medical transportation service.

If you are feeling ill, contact Student Health at 615-322-2427. If you require transportation due to your health status, contact VUPS dispatch at 615-322-2745 for transportation to Student Health (hours: Monday–Friday, 8 a.m.–4:30 p.m.) or Vanderbilt University Medical Center (after hours). Please advise the dispatcher of your location, and a driver will get to you as quickly as possible. Drivers will be using golf carts for transportation and will inform you of transportation protocols upon arrival at your location.

Vanderbilt Libraries

Vanderbilt Libraries’ physical spaces are closed. Please access all library services online. Vanderbilt subject librarians are available to work remotely with students to provide research support and to help them find online resources.

  • Ask questions about research support, collections, remote services and more through the Live Chat service Monday–Friday, 8 a.m.–6 p.m., or leave a question in the Ask a Librarian service and get a response in a timely fashion. Librarians also are available to provide one-on-one consultations remotely.
  • Library Research Guides continue to be added and expanded, providing scholarly resources for hundreds of research topics.
  • Workshops on technology and research are now available online, or use the Library’s subscription to the O’Reilly learning program to learn everything from Python to project management.
  • A new Library Guide lists thousands of new e-resources that have been added as publishers open access and librarians purchase materials needed for classes. The Libraries are adding these titles to the catalog, but if you cannot find a title you need, the library will purchase an e-version. Please submit requests to subject librarians or via the purchase request form.
  • The due date for all regular circulating materials has been extended to May 8, 2020.

Mail forwarding

To have your USPS mail forwarded, click here. If you are a graduating senior, please select “permanent” and enter the address where you would like mail to be sent. If you are returning to campus next fall, select “summer” and enter Aug. 1, 2020, as the return date, then enter the address where you would like mail to be forwarded in the interim. Station B cannot forward any USPS mail or packages internationally without incurring additional charges; as a result, Station B does not offer forwarding for students outside the United States.

Student Support Services

The University Counseling Center is moving to a full remote operation of care consisting of telemental health consultations. All appointments will be completed via phone consultation or Zoom (when legally permissible). Students should call 615-322-2571 to schedule an appointment.

  • Crisis Care Counseling is also available from 10 a.m. to 4 p.m. by calling 615-322-2571. After hours and weekends, students can call the same number at 615-322-2571 and press option 2 to connect with the on-call provider.

The Office of Student Care Coordination will remain open and accepting appointments with students virtually (telephone/email). You can reach out to schedule an appointment (615-343-9355) or complete the online intake form and schedule online.

The Center for Student Wellbeing will remain open and continue coaching sessions with students by phone. Students can call 615-322-0480 or email to schedule. Appointments can also be scheduled via the Office of Student Care Coordination. Weekly Wellbeing Practices and CSW workshops will be canceled until further notice.

The Project Safe Center will continue scheduling appointments with students via phone or video. Students can call 615-875-0660 to schedule. The 24-hour crisis support hotline remains available at 615-322-SAFE (7233).