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Fidelity NetBenefits changes help keep your retirement account more secure

Feb. 16, 2017, 4:00 PM

Keeping your account and personal information secure is a top priority. Vanderbilt’s retirement plan provider, Fidelity Investments, is adding an extra layer of security to the NetBenefits® website in the coming months. This new feature will require your mobile phone number and email address so Fidelity can contact you if you forget your password or to verify certain online account activity.

The first phase of this change took effect Feb. 14, when Fidelity began requiring six-digit one-time codes to further authenticate your identity when you request to reset your password, look up your username, or register for the first time.

Please take a moment to log in to NetBenefits. In your Profile, under Personal & Contact Information, verify that your mobile phone number, email address and other contact details are current. You do not need to take any other action now.

Keeping your profile up to date will allow you to access your account securely from any device, any time, and helps us better protect your information.

For more information and FAQs, see this overview.