St. Thomas Medical Group providers no longer in Aetna network

Effective June 2, 2015, the St. Thomas Medical Group, which consists of 50 primary care physicians and specialists, has terminated its network agreement with Aetna Insurance Company. This change will affect nearly 300 of Vanderbilt’s valued employees.

Aetna Insurance Company worked diligently to preserve the relationship with the provider, but unfortunately, an agreement could not be reached regarding the terms of the contract. The Benefits Administration Department is here to assist you during this period of transition. Resources are being provided to assist with locating a comparable in-network provider. Please click this link to confirm if your provider is affected by the contract termination or to locate a new provider.

Please feel free to contact the Employee Service Center, Monday through Friday, via email, face-to-face consult or by phone with any additional questions or concerns.

  • Phone: (615) 343-7000, 8 a.m.–5 p.m.
  • In person: HR Express, 2525 West End Ave., 2nd Floor, 7:30 a.m.–5 p.m.

Thank you in advance for your understanding and cooperation.