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myVU - Resources for Faculty and Staff

Phone service interruption during upgrade Jan. 12

Dec. 20, 2013, 2:12 PM

Vanderbilt University Information Technology will upgrade the Vanderbilt telephone system on Sunday, Jan. 12, 2014, beginning at 4 a.m. The upgrade will take approximately 15 minutes.

During the upgrade the Vanderbilt telephone system will be unavailable. While there may be times during the upgrade when telephones appear to work, please do not rely on them until the upgrade is complete.

The Red Phone system will be active and available for the duration of the upgrade. An updated Red Phone directory may be accessed online.

Following the upgrade, it is important for voicemail box owners to check for new voice messages even if the voicemail indicator light is off. All other phone settings, like call forwarding and speed dial, should remain unchanged but it is wise to verify all telephone settings are intact and reset them if necessary.

Contact: VUIT at 343-9999