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Anti-spam, virus protection vendor changing

May. 18, 2011, 10:41 AM

Information Technology Services will change the vendor that provides VUmailguard from Proofpoint to Forefront Online May 25.

VUmailguard is the service which provides anti-spam and anti-virus protection for email. ITS expects that users will notice minimal differences with this change.

A comparison of features of the current VUmailguard provided by Proofpoint to the new Forefront Online is available.

On May 16, ITS implemented Forefront Online for Vanderbilt email. Until May 25, it may be necessary to check Forefront Online as well as the current VUmailguard service for email that is quarantined as spam. Users concerned about email that might be categorized as spam should go to this site and login using your email address. The first time, click on ‘Need a password’ to request a password (this is a separate password). The user will receive an email with a link to set up your password. Users will receive a digest email three days after their first spam message is detected.

Podcasts are available for additional instructions.