Patient And Family Promise

Beginning this week, the first of a series of six messages is being distributed to Vanderbilt University Medical Center (VUMC) employees highlighting ways to best fulfill the Vanderbilt Patient and Family Promise, a guiding principle that was created by patients and providers and adopted at VUMC in 2013. Read More

Vanderbilt University Medical Center (VUMC) makes this promise to patients and their families: to include them as a member of the health care team, respect their privacy, coordinate and personalize their care, communicate clearly and serve them with kindness and respect. Delivering on that promise was the theme of Wednesday’s Winter Leadership Assembly in Langford Auditorium. Read More

When Guest Services employees asked about changing their uniforms, it developed into more than a simple adjustment in material or color. Read More