Patient And Family Advisory Council

Beginning this week, the first of a series of six messages is being distributed to Vanderbilt University Medical Center (VUMC) employees highlighting ways to best fulfill the Vanderbilt Patient and Family Promise, a guiding principle that was created by patients and providers and adopted at VUMC in 2013. Read More

When eStar goes live in the early morning hours of Nov. 2, the transition process should be largely invisible to the hundreds of patients who will be in the care of Vanderbilt University Medical Center (VUMC) at the time. Read More

The Patient & Family Promise will be rolled out to the public next week. Read More

Vanderbilt University Medical Center faculty and staff are gearing up to roll out the Vanderbilt Patient and Family Promise, a six-point commitment to all patients and their families. Read More

Members of the Vanderbilt Psychiatric Hospital Family Advisory Council, the newest council at VUMC, gathered for a recent meeting. (photo by Steve Green) Confusion over the check-in process. A missing sign. A bathroom that needs cleaning. A route difficult to navigate with a wheelchair. These are things… Read More