August 5, 2015

Search is on for new travel agency to partner with Concur

Vanderbilt is conducting a search for a new travel agency that will provide top-level customer service to faculty, staff and students.

(iStockphoto)

Vanderbilt is conducting a search for a new travel agency that will provide top-level customer service to faculty, staff and students.

“Our goal is to provide excellent customer service to our travelers, and feedback from the Vanderbilt community and the Faculty Life committee of the Faculty Senate demonstrated that we had room to improve,” Vice Chancellor for Finance Brett Sweet said. “We’re confident that this change will be a great benefit to our faculty, staff and students.”

The competitive selection process for a new agency should be completed this month. The start date for the new agency will be communicated when it is finalized. The transition is expected to be seamless and simple for travelers and arrangers. Only the agency phone number and itinerary template will change. The new travel agency will be charged to partner with Concur to improve Vanderbilt’s managed travel program.

The search committee includes the following participants:

  • Lindi Baird, director of administration, DAR
  • Sandie Bolina, departmental administrator, Department of Pediatrics
  • Robin Carlson, assistant to the dean, School of Engineering
  • Beth Conklin, associate professor of anthropology
  • Beverly Conner, executive director of business services, Department of Medicine
  • Donna DePasquale, assistant director, Office of Research
  • Tony Grayson, director of disbursements
  • Sabrina Kronk, travel coordinator and Concur manager
  • Julie Lankford, director, Global Health Initiatives
  • Laura Miller, VU Travel Program manager
  • Jacci Rodgers, associate dean of external affairs, Peabody College
  • Chelsie Whitelock, Provost’s Office of Finance and Administration
  • Richard Willis, associate professor of accounting and chair of the Faculty Senate
  • Clay Wilson, VUMC Travel Program manager
  • David Wright, Stevenson Professor and chair of the Department of Chemistry