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Have questions about Go for the Gold? Get answers here

All Vanderbilt faculty and staff can learn about their health risks and take action to reduce those risks by completing Go for the Gold. Faculty and staff on the Vanderbilt Health Plan also are eligible for a wellness credit of up to $240. The deadline is Oct. 31 to receive the wellness credit in January 2013.

Frequently asked questions regarding Go for the Gold:

How does the Vanderbilt Health Plan account work?

The tax-free wellness credit you earn by participating in the Health Plus Go for the Gold program will create a Health Plan Account either through Aetna or BlueCross BlueShield of Tennessee (BCBST). The Health Plan Account helps you pay your deductible (the amount you pay before the health plan starts paying) and coinsurance (the percentage you pay for medical expenses after meeting your deductible).

The Health Plan Account will pay the first medical claims billed, whether the bill is for you or any dependent you cover on the Vanderbilt Health Plan. You can refer to your Explanation of Benefits (EOB) for more information.

What happens if I have a balance in my Health Plan Account at the end of the year?

Your Health Plan Account balance rolls over to the following year as long as you remain enrolled in the Vanderbilt Health Plan. If you have no medical bills that use up the Health Plan Account, it will continue rolling over from year to year until you reach the maximum rollover amount of $1,000.

If I have additional questions about the Health Plan Account, whom should I contact?

For questions about how the Health Plan Account works, email human.resources@vanderbilt.edu. To find out what your Health Plan Account balance is, contact Aetna or BlueCross BlueShield of Tennessee, based on your current health plan election. Remember, each company refers to our Health Plan Account in the manner in which they administer the benefit. Knowing their naming convention will help you find the answer to your “What is my balance?” question.

If you are enrolled in Aetna Standard, call (800) 743-0910 and ask for the balance of your “Health Incentive Credit.”

If you are enrolled in Aetna HealthFund, call (800) 743-0910 and ask for the balance of your “HealthFund.” The HealthFund total rollover for unused amounts is $3,000 for individuals and $6,000 for families and includes the $1,000 Health Plan Account limit.

If you are enrolled in BlueCross Select, call (800) 422-6712 and ask for the balance of your “Health Reimbursement Account.”

Read all of the FAQs on the Benefits website.